Privacy policy - Via Capitale

(the « Websites »)


Faced with the ongoing development of new means of communication, it is necessary to pay special attention to the protection of privacy. Via Capitale ("we") is committed to respecting the confidentiality of the personal information that we collect.

1) Application of this Policy

We reserve the right modify this policy at any time without notice. This privacy policy is applicable to all the Websites and may be consulted at any time on the Websites.

The date of the last update of this privacy policy is written at the bottom of this page.

2) Collection of Personal Information

We may collect the following personal information (the « Personal Information »):

  • Last name
  • First name
  • Email address
  • Telephone/Fax numbers
  • Gender

Users’ Personal Information is collected through forms and through the interaction between users and the Websites, namely:

  • Registration forms for “my Via” accounts on either of the Websites
  • Subscription form for the Via Capitale newsletter
  • Contest participation forms

We may use the Personal Information collected for the following purposes:

  • Information / Personalized offers on the Websites for users of “my Via” accounts, namely:
    • Saving of real estate searches including specific search criteria
    • Bookmarking of real estate properties
    • Monitoring statistics on the properties offered for sale on the Websites
  • Contact with users of “my Via” accounts for the following purposes:
    • Real estate alerts
    • Occasional notifications of foreclosures and daily notifications of open houses and changes to asking prices
  • Contact with subscribers to the Via Capitale newsletter
  • Contact with contest participants and winners

The Personal Information that we collect is used exclusively for the purposes for which it was collected. It shall be kept for as long as necessary for the purposes for which it was collected.

In addition, we also use cookies and/or log files to collect information, as explained in the following section.

3) Cookies and Log Files

 We also collect some data through log files and cookies. This data consists essentially of the following information (the "Data"):

  • IP Address
  • Operating system
  • Page visits and requests
  • Date and time of access

The use of such files allows us to:

  • improve service by analyzing the Websites’ performance to make necessary corrections, if any;
  • offer personalized home pages and geolocation to present to users relevant properties via search engines on the Websites;
  • use targeted advertising on the Websites and retargeting on the sites of our partners;
  • perform statistical reports on traffic to the Websites.

The use of such files does not allow us to collect Personal Information mentioned in the previous section. However, the Data that we collect may be associated with users’ “my Via” accounts. When the Data is associated with a “my Via” account, the Data in question will be treated as Personal Information.

4) Sharing of Personal Information and Data

We undertake not to sell Personal Information or Data which we collect.

5) Right to Object and Withdrawal

Users have the right to object to the use of their Personal Information and to request the withdrawal of their collected Personal Information.

The right to object is defined as the possibility for users to refuse that their Personal Information be used for certain purposes mentioned at the time of its collection.

The right to withdrawal is defined as the possibility for users to request that their Personal Information be withdrawn from a mailing list, for example.

Any objection or request for withdrawal will be processed within 30 days of its receipt.

To exercise these rights, users may contact:

Via Capitale – To the attention of the privacy officer

6) Right of Access

Users who wish to consult, modify or request withdrawal of their Personal Information have the right to request access to or rectification of their Personal Information.

Access to Personal Information is free of charge. However, a reasonable fee may be charged for the transcription, reproduction or transmission of such Personal Information. We will inform the user of the approximate amount prior to the transcription, reproduction or transmission of Personal Information.

Any request for access will be processed within 30 days of its receipt.

To exercise this right, users may contact:

Via Capitale – To the attention of the privacy officer

7) Security

The Personal Information and Data that we collect is kept in a secure environment. Our personnel are obliged to respect the confidentiality of your Personal Information.

To ensure the security of your Personal Information and Data, we use the following measures:

  • SSL Protocol (Secure Sockets Layer)
  • Access management ‐ authorised personnel
  • Computer backup
  • Username/password
  • Firewall

We are committed to maintaining high standards of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your Personal Information. However, as no mechanism offers complete security, a risk is always present when the Internet is used for transmission of Personal Information.

8) Links to Other Sites 

The Websites may contain links to other web sites operated by other companies. We assume no liability with respect to information privacy practices or the content of such sites.

9) Legislation

We undertake to comply with the terms of An Act respecting the Protection of Personal Information in the Private Sector (CQLR c P-39.1).


Last update: March 2016